IT BFSIの世界市場予測(~2022年)

◆英語タイトル:IT BFSI Market by Component (Technology Type (ECM, CRM, HCM, ERP, Artificial Intelligence, Business Intelligence, Unified Communications), and Services), Organization Size, Deployment Type (Cloud and On-Premises), and Region - Global Forecast to 2022
◆発行会社/調査会社:MarketsandMarkets
◆商品コード:TC-5768
◆発行日:2017年11月28日
◆調査対象地域:グローバル
◆産業分野:IT
◆ページ数:120
◆レポート言語:英語
◆レポート形式:PDF
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MarketsandMarketsが発行した当調査レポートでは、IT BFSIの世界市場について調査・分析し、エグゼクティブサマリー、市場インサイト、市場概観/市場動向、構成要素別分析、企業規模別分析、導入方式別分析、地域別分析、IT BFSIの世界市場規模及び予測、市場動向、競争状況、関連企業分析などの情報をお届けいたします。
*** レポート概要(サマリー)***

“Increasing need to enhance customer experience, exploring digital channels to roll out new services at faster pace, and launch of advanced technologies, such as IoT platforms and analytic tools for banking operations, are driving the IT BFSI market”The IT BFSI market size is expected to grow from USD 82.06 billion in 2017 to USD 149.74 billion by 2022, at a CAGR of 12.8% during the forecast period. This market is majorly driven by an increasing need to enhance customer experience in order to gain an edge in the highly competitive market and the launch of advanced technologies that are specifically customized to meet the needs of BFSI operations. On the other hand, security concerns due to advanced cyber security-attacks are expected to hinder the growth of the market during the forecast period.
“Artificial intelligence (AI) technology type is expected to grow at the highest CAGR during the forecast period”
Artificial intelligence (AI) technology is expected to penetrate further into the BFSI sector in coming years, with an objective to enhance customer experience and aid their operational processes. Automating operational processes by implementing the AI technology is likely to reduce the operational costs and speed up the banking operations. Furthermore, AI is expected to streamline and ease the cumbersome processes of banking operations, which helps BFSI organizations to deliver better service to their customers. The BFSI vertical is expected to invest heavily in AI technologies during the forecast period, in order to optimize their operations and improve customer experience.
“Large enterprises segment is expected to hold a higher market share during the forecast period”
The large enterprises segment is expected to hold a higher market share during the forecast period. Large enterprises have been investing heavily in advanced IT technologies and services to upgrade their IT infrastructure to match up with the latest market trends and dynamic demands. Large banks allocate budgets for upgrading their IT infrastructure, as IT solutions play a significant role in streamlining their entire business operations at multiple locations.

“Asia Pacific (APAC) is projected to have high growth potential during the forecast period.”
North America is estimated to hold the largest market share in 2017, while APAC is expected to be the fastest-growing region in terms of CAGR during the forecast period. APAC provides growth opportunities for IT vendors targeting the BFSI vertical during the forecast period, considering the increasing commercial investments in the emerging economies in the region. The BFSI organizations have been keen on exploring untapped opportunities in the APAC region, thus creating opportunities for IT vendors IT BFSI solutions and services.
In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The break-up of profiles of primary participants is given below:
• By Company Type: Tier 1 – 35%, Tier 2 – 45%, and Tier 3 – 20%
• By Designation: C-level – 35%, D-level – 25%, and Others – 40%
• By Region: North America – 45%, Europe – 20%, APAC – 30%, and RoW – 5%
Major vendors that offer various BFSI IT solutions and services include IBM (US), Microsoft (US), Accenture (Ireland), Micro Focus (UK), CA Technologies (US), Adobe Systems (US), SAP (Germany), Salesforce (US), Oracle (US), and Cognizant (US).
Research Coverage
The global IT BFSI market is segmented by component, organization size, deployment type, and region. The report will help market leaders/new entrants in this market in the following ways:
The report segments the IT BFSI market comprehensively and provides the closest approximations of the revenue numbers for the overall market and subsegments. The market numbers are further split across different verticals and regions.
Reasons to Buy the Report
From an insight perspective, this research report focuses on various levels of analysis–market share analysis of the top players and company profiles, which together comprise and discuss basic views on the competitive landscape; emerging and high-growth segments of the IT BFSI market; and high-growth regions and their respective drivers, restraints, challenges, and opportunities.
The report will enrich both established firms as well as new entrants/smaller firms to gauge the pulse of the market, which, in turn, will help firms in garnering a greater market share in the global IT BFSI market.

*** レポート目次(コンテンツ)***

TABLE OF CONTENTS

1 INTRODUCTION 12
1.1 OBJECTIVES OF THE STUDY 12
1.2 MARKET DEFINITION 12
1.3 MARKET SCOPE 13
1.4 YEARS CONSIDERED 14
1.5 CURRENCY CONSIDERED 14
1.6 STAKEHOLDERS 15
2 RESEARCH METHODOLOGY 16
2.1 RESEARCH DATA 16
2.1.1 SECONDARY DATA 17
2.1.2 PRIMARY DATA 17
2.1.2.1 Breakdown of primaries 17
2.1.2.2 Key industry insights 18
2.2 MARKET SIZE ESTIMATION 19
2.3 RESEARCH ASSUMPTIONS AND LIMITATIONS 21
2.3.1 RESEARCH ASSUMPTIONS 21
2.3.2 LIMITATIONS 21
3 EXECUTIVE SUMMARY 22
4 PREMIUM INSIGHTS 25
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE IT BFSI MARKET 25
4.2 IT BFSI MARKET, BY TECHNOLOGY TYPE AND REGION 26
4.3 IT BFSI MARKET, BY DEPLOYMENT TYPE 27
4.4 IT BFSI MARKET, BY COMPONENT 27
4.5 IT BFSI MARKET, BY REGION 28
5 MARKET OVERVIEW 29
5.1 INTRODUCTION 29
5.2 INNOVATION SPOTLIGHT 29
5.3 MARKET DYNAMICS 29
5.3.1 DRIVERS 30
5.3.1.1 Increasing need to enhance and improve the customer experience 30
5.3.1.2 Customized IT solutions for specific banking needs 30
5.3.1.3 Exploration of digital channels to roll out new services at a faster pace 31
5.3.2 RESTRAINTS 31
5.3.2.1 Security and privacy concerns, due to advanced cybersecurity attacks 31
5.3.3 OPPORTUNITIES 31
5.3.3.1 Intelligent applications will aid the operations of the banking industry 31
5.3.4 CHALLENGES 31
5.3.4.1 Constantly changing technology landscape 31
5.4 USE CASES 32
5.4.1 IBM 32
5.4.2 QLIK 32
5.5 MAJOR TECHNOLOGY DEALS IN THE BFSI SECTOR 33
6 IT BFSI MARKET, BY COMPONENT 34
6.1 INTRODUCTION 35
6.2 TECHNOLOGY TYPES 36
6.2.1 CUSTOMER RELATIONSHIP MANAGEMENT 37
6.2.2 HUMAN CAPITAL MANAGEMENT 37
6.2.3 ENTERPRISE CONTENT MANAGEMENT 38
6.2.4 CYBERSECURITY 38
6.2.5 ENTERPRISE RESOURCE PLANNING 39
6.2.6 UNIFIED COMMUNICATION 40
6.2.7 ARTIFICIAL INTELLIGENCE 40
6.2.8 BUSINESS INTELLIGENCE 41
6.3 SERVICES 42
6.3.1 MANAGED SERVICES 42
6.3.2 PROFESSIONAL SERVICES 43
6.3.2.1 Consulting 44
6.3.2.2 Support and Maintenance 44
6.3.2.3 System Integration 45
7 IT BFSI MARKET, BY ORGANIZATION SIZE 46
7.1 INTRODUCTION 47
7.2 SMALL AND MEDIUM-SIZED ENTERPRISES 48
7.3 LARGE ENTERPRISES 49
8 IT BFSI MARKET, BY DEPLOYMENT TYPE 50
8.1 INTRODUCTION 51
8.2 CLOUD 51
8.3 ON-PREMISES 52
9 IT BFSI MARKET, BY REGION 53
9.1 INTRODUCTION 54
9.2 NORTH AMERICA 55
9.3 EUROPE 59
9.4 ASIA PACIFIC 61
9.5 MIDDLE EAST AND AFRICA 65
9.6 LATIN AMERICA 67
10 COMPETITIVE LANDSCAPE 71
10.1 OVERVIEW 71
10.2 COMPETITIVE SCENARIO 72
10.2.1 NEW PRODUCT LAUNCHES, 2015–2017 72
10.2.2 EXPANSIONS, 2015–2017 73
10.2.3 MERGERS AND ACQUISITIONS, 2015–2017 73
10.2.4 PARTNERSHIPS AND COLLABORATIONS, 2015–2017 74
11 COMPANY PROFILES 76
(Business Overview, Services Offered, Recent Developments, MnM View, Key Strategies, SWOT Analysis)*
11.1 IBM 76
11.2 MICRO FOCUS 80
11.3 MICROSOFT 83
11.4 CA TECHNOLOGIES 87
11.5 ACCENTURE 90
11.6 ADOBE SYSTEMS 93
11.7 SAP 96
11.8 SALESFORCE 100
11.9 ORACLE 103
11.10 COGNIZANT 106
*Details on Business Overview, Services Offered, Recent Developments, MnM View, Key Strategies, SWOT Analysis might not be captured in case of unlisted companies.
12 APPENDIX 109
12.1 INDUSTRY EXPERTS 109
12.2 DISCUSSION GUIDE 110
12.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 114
12.4 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 116
12.5 AVAILABLE CUSTOMIZATIONS 117
12.6 RELATED REPORTS 117
12.7 AUTHOR DETAILS 118

LIST OF TABLES

TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2014–2016 14
TABLE 2 IT BFSI MARKET SIZE AND GROWTH RATE, 2015–2022 (USD BILLION, Y-O-Y %) 22
TABLE 3 IT BFSI MARKET SIZE, BY COMPONENT, 2015–2022 (USD BILLION) 35
TABLE 4 TECHNOLOGY TYPES: IT BFSI MARKET SIZE, BY TYPE, 2015–2022 (USD BILLION) 36
TABLE 5 CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD BILLION) 37
TABLE 6 HUMAN CAPITAL MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD BILLION) 37
TABLE 7 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD BILLION) 38
TABLE 8 CYBERSECURITY MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 39
TABLE 9 ENTERPRISE RESOURCE PLANNING MARKET SIZE, BY REGION,
2015–2022 (USD BILLION) 39
TABLE 10 UNIFIED COMMUNICATION MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 40
TABLE 11 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 40
TABLE 12 BUSINESS INTELLIGENCE MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 41
TABLE 13 SERVICES: IT BFSI MARKET SIZE, BY TYPE, 2015–2022 (USD BILLION) 42
TABLE 14 MANAGED SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 43
TABLE 15 PROFESSIONAL SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 43
TABLE 16 CONSULTING MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 44
TABLE 17 SUPPORT AND MAINTENANCE MARKET SIZE, BY REGION,
2015–2022 (USD BILLION) 44
TABLE 18 SYSTEM INTEGRATION MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 45
TABLE 19 IT BFSI MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD BILLION) 47
TABLE 20 SMALL AND MEDIUM-SIZED ENTERPRISES: IT BFSI MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 48
TABLE 21 LARGE ENTERPRISES: IT BFSI MARKET SIZE, BY REGION,
2015–2022 (USD BILLION) 49
TABLE 22 IT BFSI MARKET SIZE, BY DEPLOYMENT TYPE, 2015–2022 (USD BILLION) 51
TABLE 23 CLOUD: IT BFSI MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 52
TABLE 24 ON-PREMISES: IT BFSI MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 52
TABLE 25 IT BFSI MARKET SIZE, BY REGION, 2015–2022 (USD BILLION) 54
TABLE 26 NORTH AMERICA: IT BFSI MARKET SIZE, BY COMPONENT,
2015–2022 (USD BILLION) 56
TABLE 27 NORTH AMERICA: IT BFSI MARKET SIZE, BY TECHNOLOGY TYPE,
2015–2022 (USD BILLION) 57
TABLE 28 NORTH AMERICA: IT BFSI MARKET SIZE, BY SERVICE, 2015–2022 (USD BILLION) 57
TABLE 29 NORTH AMERICA: IT BFSI MARKET SIZE, BY PROFESSIONAL SERVICE,
2015–2022 (USD BILLION) 58
TABLE 30 NORTH AMERICA: IT BFSI MARKET SIZE, BY DEPLOYMENT TYPE,
2015–2022 (USD BILLION) 58
TABLE 31 NORTH AMERICA: IT BFSI MARKET SIZE, BY ORGANIZATION SIZE,
2015–2022 (USD BILLION) 58
TABLE 32 EUROPE: IT BFSI MARKET SIZE, BY COMPONENT, 2015–2022 (USD BILLION) 59
TABLE 33 EUROPE: IT BFSI MARKET SIZE, BY TECHNOLOGY TYPE, 2015–2022 (USD BILLION) 60
TABLE 34 EUROPE: IT BFSI MARKET SIZE, BY SERVICE, 2015–2022 (USD BILLION) 60
TABLE 35 EUROPE: IT BFSI MARKET SIZE, BY PROFESSIONAL SERVICE,
2015–2022 (USD BILLION) 60
TABLE 36 EUROPE: IT BFSI MARKET SIZE, BY DEPLOYMENT TYPE,
2015–2022 (USD BILLION) 61
TABLE 37 EUROPE: IT BFSI MARKET SIZE, BY ORGANIZATION SIZE,
2015–2022 (USD BILLION) 61
TABLE 38 ASIA PACIFIC: IT BFSI MARKET SIZE, BY COMPONENT, 2015–2022 (USD BILLION) 63
TABLE 39 ASIA PACIFIC: IT BFSI MARKET SIZE, BY TECHNOLOGY TYPE,
2015–2022 (USD BILLION) 63
TABLE 40 ASIA PACIFIC: IT BFSI MARKET SIZE, BY SERVICE, 2015–2022 (USD BILLION) 63
TABLE 41 ASIA PACIFIC: IT BFSI MARKET SIZE, BY PROFESSIONAL SERVICE,
2015–2022 (USD BILLION) 64
TABLE 42 ASIA PACIFIC: IT BFSI MARKET SIZE, BY DEPLOYMENT-TYPE,
2015–2022 (USD BILLION) 64
TABLE 43 ASIA PACIFIC: IT BFSI MARKET SIZE, BY ORGANIZATION SIZE,
2015–2022 (USD BILLION) 64
TABLE 44 MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY COMPONENT,
2015–2022 (USD BILLION) 65
TABLE 45 MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY TECHNOLOGY TYPE,
2015–2022 (USD BILLION) 66
TABLE 46 MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY SERVICE,
2015–2022 (USD BILLION) 66
TABLE 47 MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY PROFESSIONAL SERVICE, 2015–2022 (USD BILLION) 66
TABLE 48 MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY DEPLOYMENT TYPE,
2015–2022 (USD BILLION) 67
TABLE 49 MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY ORGANIZATION SIZE,
2015–2022 (USD BILLION) 67
TABLE 50 LATIN AMERICA: IT BFSI MARKET SIZE, BY COMPONENT,
2015–2022 (USD BILLION) 68
TABLE 51 LATIN AMERICA: IT BFSI MARKET SIZE, BY TECHNOLOGY TYPE,
2015–2022 (USD BILLION) 68
TABLE 52 LATIN AMERICA: IT BFSI MARKET SIZE, BY SERVICE, 2015–2022 (USD BILLION) 69
TABLE 53 LATIN AMERICA: IT BFSI MARKET SIZE, BY PROFESSIONAL SERVICE,
2015–2022 (USD BILLION) 69
TABLE 54 LATIN AMERICA: IT BFSI MARKET SIZE, BY DEPLOYMENT TYPE,
2015–2022 (USD BILLION) 69
TABLE 55 LATIN AMERICA: IT BFSI MARKET SIZE, BY ORGANIZATION SIZE,
2015–2022 (USD BILLION) 70


LIST OF FIGURES

FIGURE 1 IT BFSI MARKET: MARKET SEGMENTATION 13
FIGURE 2 REGIONAL SCOPE 13
FIGURE 3 IT BFSI MARKET: RESEARCH DESIGN 16
FIGURE 4 DATA TRIANGULATION 19
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 20
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 20
FIGURE 7 IT BFSI MARKET: ASSUMPTIONS 21
FIGURE 8 TOP 3 CATEGORIES WITH THE LARGEST MARKET SHARES IN THE IT BFSI
MARKET IN 2017 23
FIGURE 9 IT BFSI MARKET, BY REGION, 2017–2022 24
FIGURE 10 INCREASING PRESSURE TO ENHANCE CUSTOMER EXPERIENCE IS A MAJOR DRIVER FOR THE GROWTH OF THE IT BFSI MARKET 25
FIGURE 11 CYBERSECURITY AND NORTH AMERICA ARE ESTIMATED TO HAVE THE
LARGEST MARKET SHARES IN 2017 26
FIGURE 12 CLOUD DEPLOYMENT TYPE IS EXPECTED TO GROW AT A HIGHER CAGR IN
THE IT BFSI MARKET DURING THE FORECAST PERIOD 27
FIGURE 13 SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING
THE FORECAST PERIOD 27
FIGURE 14 ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING
THE FORECAST PERIOD 28
FIGURE 15 IT BFSI MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 30
FIGURE 16 SERVICES COMPONENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING
THE FORECAST PERIOD 35
FIGURE 17 ARTIFICIAL INTELLIGENCE TECHNOLOGY TYPE IS EXPECTED TO GROW AT
THE HIGHEST CAGR DURING THE FORECAST PERIOD 36
FIGURE 18 MANAGED SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 42
FIGURE 19 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT IS EXPECTED TO GROW
AT A HIGHER CAGR DURING THE FORECAST PERIOD 47
FIGURE 20 CLOUD DEPLOYMENT TYPE IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 51
FIGURE 21 NORTH AMERICA IS EXPECTED TO HAVE THE LARGEST MARKET SIZE DURING
THE FORECAST PERIOD 54
FIGURE 22 REGIONAL SNAPSHOT: ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR IN THE IT BFSI MARKET DURING THE FORECAST PERIOD 55
FIGURE 23 NORTH AMERICA: MARKET SNAPSHOT 56
FIGURE 24 ASIA PACIFIC: MARKET SNAPSHOT 62
FIGURE 25 KEY DEVELOPMENTS BY LEADING PLAYERS IN THE IT BFSI MARKET FOR
2014–2017 71
FIGURE 26 IBM: COMPANY SNAPSHOT 76
FIGURE 27 IBM: SWOT ANALYSIS 78
FIGURE 28 MICRO FOCUS: COMPANY SNAPSHOT 80
FIGURE 29 MICRO FOCUS: SWOT ANALYSIS 82
FIGURE 30 MICROSOFT: COMPANY SNAPSHOT 83
FIGURE 31 MICROSOFT: SWOT ANALYSIS 85
FIGURE 32 CA TECHNOLOGIES: COMPANY SNAPSHOT 87
FIGURE 33 ACCENTURE: COMPANY SNAPSHOT 90
FIGURE 34 ACCENTURE: SWOT ANALYSIS 92
FIGURE 35 ADOBE SYSTEMS: COMPANY SNAPSHOT 93
FIGURE 36 SAP: COMPANY SNAPSHOT 96
FIGURE 37 SAP: SWOT ANALYSIS 98
FIGURE 38 SALESFORCE: COMPANY SNAPSHOT 100
FIGURE 39 ORACLE: COMPANY SNAPSHOT 103
FIGURE 40 COGNIZANT: COMPANY SNAPSHOT 106


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