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スマートホスピタリティの世界市場予測（～2027）：提供別、ソリューション別、展開別、エンドユーザー別、地域別

■ 英語タイトル：Smart Hospitality Market by Offering (Solutions, Services), Solution (Property Management System, Network Management System, Integrated Security Management System), Deployment Mode, End User and Region - Global Forecast to 2027
	■ 発行会社/調査会社：MarketsandMarkets ■ 商品コード：TC4911-22 ■ 発行日：2022年6月28日 ■ 調査対象地域：グローバル ■ 産業分野：IT ■ ページ数：286 ■ レポート言語：英語 ■ レポート形式：PDF ■ 納品方式：Eメール（受注後24時間以内）

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★グローバルリサーチ資料[スマートホスピタリティの世界市場予測（～2027）：提供別、ソリューション別、展開別、エンドユーザー別、地域別]についてメールでお問い合わせはこちら

マーケッツアンドマーケッツ社は、世界のスマートホスピタリティ市場規模が、2022年136億ドルから2027年499億ドルまで年平均29.8％成長すると予測しています。本調査資料では、スマートホスピタリティの世界市場について総合的に調査・分析し、イントロダクション、調査手法、エグゼクティブサマリー、プレミアムインサイト、市場概要、提供別（ソリューション、サービス）分析、ソリューション別（プロパティ管理システム、顧客体験管理システム、POSソフトウェア、ネットワーク管理システム、統合セキュリティ管理）分析、展開別（オンプレミス、クラウド）分析、エンドユーザー別（ホテル、クルーズ、高級ヨット、その他）分析、地域別分析、競争状況、企業情報、隣接・関連市場などの内容をまとめております。
・イントロダクション
・調査手法
・エグゼクティブサマリー
・プレミアムインサイト
・市場概要
・世界のスマートホスピタリティ市場規模：提供別（ソリューション、サービス）
・世界のスマートホスピタリティ市場規模：ソリューション別（プロパティ管理システム、顧客体験管理システム、POSソフトウェア、ネットワーク管理システム、統合セキュリティ管理）
・世界のスマートホスピタリティ市場規模：展開別（オンプレミス、クラウド）
・世界のスマートホスピタリティ市場規模：エンドユーザー別（ホテル、クルーズ、高級ヨット、その他）
・世界のスマートホスピタリティ市場規模：地域別
・競争状況
・企業情報
・隣接・関連市場

*** レポート概要（サマリー）***

“スマートホスピタリティの世界市場規模は、2022年136億米ドルから2027年499億米ドルまで、年間平均成長率29.8％で成長すると予測”
持続可能性への傾斜、規制、超都市化（観光と旅行の増加）、コネクテッドホテルへの注力、情報技術革新、資源移動がスマートホスピタリティ市場の成長に拍車をかけると予想されます。
デジタルデータの盗難や機密データ漏洩の脅威は、世界中のホテル経営者にとって懸念事項です。スマート・ホスピタリティ・ソリューションには、宿泊客の個人情報や個人的な嗜好が含まれています。データの漏洩は、ホテルブランドの信頼性に疑問を投げかけ、法的な影響を及ぼす可能性があります。組織間での情報共有は、組織内、組織間、技術的な問題など、常にいくつかの障壁に直面しています。新しいシステムに対する信頼の欠如、競合他社へのビジネスデータの暴露などの組織間の問題は、業界のためのスマートホスピタリティ・ビッグデータの実装を妨げる可能性があります。エコシステムのメンバーからの懸念は、ホスピタリティ・ビッグデータへのデータ貢献に対する参加意向を低下させる可能性があります。個々の経営幹部からの疑念や懸念を払拭するためには、クラウド上で公開されているデータを統合し、処理し、組織の身元や顧客の詳細が競合他社にアクセスされたり認識されたりしないように匿名で管理する必要があります。

“予測期間中にソリューションセグメントが最大の市場シェアを占める見込み”
スマートホスピタリティ市場の提供形態別では、ソリューションセグメントが最大の市場規模を占める見込みです。現在、ホスピタリティ業界では、より信頼性が高く拡張性の高いソリューションを採用し、情報技術とオペレーション技術を統合した統合ソリューションの導入が進んでいます。また、コストを管理し、ホスピタリティ業界におけるスタッフの効率を向上させる必要性が、スマートホスピタリティソリューション市場を牽引するでしょう。

“エンドユーザー別では、クルーズセグメントが最も高いCAGRで成長”
エンドユーザー別のスマートホスピタリティ市場では、クルーズ分野が予測期間中に最も高いCAGRを記録する見込みです。リモートチェックイン、デジタル権利放棄、スマートディナー予約、地理位置情報ベースのモバイル注文、ウェアラブル技術などのスマートソリューションは、これらのフローティングホテルをスマートシティに変えるためにクルーズ会社によって採用されています。クルーズ会社はスマート・ホスピタリティ・ソリューションを採用して乗客の体験を向上させていますクルーズ船は、スマート・ホスピタリティ・ソリューションとサービスを採用して、サービスラインをスピードアップし、スタッフの生産性を合理化しています。また、業務効率化と人件費削減のニーズが市場を牽引します。

“展開形態別では、クラウドセグメントが最も大きい市場シェアを記録”
展開形態別のスマートホスピタリティ市場では、クラウド分野が最大の市場規模を占める見込みです。世界のホテルは、変化する市場とビジネス力学に適応したクラウドベースのソリューションを採用しています。顧客体験の向上、コストの最適化、遠隔地からのホテル経営者への普遍的なアクセスのニーズが市場を牽引するでしょう。

“予測期間中、欧州地域が最大の市場シェアを占める見込み”
欧州はスマートホスピタリティ市場を支配すると推定され、予測期間中に最大の市場シェアを記録すると予測されています。同地域は、英国、ドイツ、その他の欧州にセグメント化されています。欧州のホスピタリティ部門は、資源効率を高め、温室効果ガス排出量を削減するための強力な取り組みを行っています。また、政府は、国全体でスマートなホスピタリティシステムを提供するために、協力とパートナーシップのアプローチを促進することにより、さまざまなイニシアチブを採用しています。

主な内訳
この調査には、ソリューションベンダーからTier 1企業まで、さまざまな業界専門家の洞察が含まれています。
主な内訳は以下の通り：
- 企業タイプ別：ティア1：35%、ティア2：40%、ティア3：25%
- 役職別 Cレベル：35%、役員：25%、その他：40%
- 地域別北米 -35%、欧州 -25%、アジア太平洋地域 -30%、ROW -10%

本レポートでは、競争環境と主要市場プレイヤーのプロファイルをカバーしています。主要企業には、NEC（日本）、Huawei（中国）、Schneider Electri（フランス）、Cisco（米国）、IBM（米国）、Honeywell（米国）、Legrand（フランス）、Siemens AG（ドイツ）、Oracle（米国）、Johnson Controls（アイルランド）、Samsung（韓国）、Infor（米国）、Leviton（米国）、 Sabre（米国）、Springler-Miller Systems（米国）、Control4（米国）、Gloabal Business Solutions（サウジアラビア）、Wisuite（米国）、Qualsoft Systems（インド）、Hospitality Network（米国）、Guestline（英国）、Cloudbeds（米国）、Frontdesk Anywhere（米国）、Chris Lewis Group（英国）、Xie Zhu（中国）、BuildingIQ（米国）、Stayntouch（米国）などが含まれます。これらのプレーヤーは、スマートホスピタリティ市場での提供と市場シェアを拡大するために、新製品の発売、パートナーシップとコラボレーション、買収など、いくつかの有機的および無機的な成長戦略を採用しています。

調査対象範囲
本調査レポートは、さまざまなセグメントにわたるスマートホスピタリティ市場を対象としています。本調査では、提供形態（ソリューション、サービス）、ソリューション（プロパティマネジメントシステム、ゲストエクスペリエンスマネジメントシステム、POSソフトウェア、ファシリティマネジメントシステム、ネットワークマネジメントシステム、統合セキュリティマネジメントシステム）、サービス（プロフェッショナルサービス、マネージドサービス）、展開形態（クラウド、オンプレミス）、エンドユーザー（ホテル、クルーズ、ラグジュアリーヤッチ、その他）、地域（北米、ヨーロッパ、アジア太平洋地域、中東・アフリカ、中南米）に基づくさまざまなセグメントにわたって、市場規模および同市場の成長可能性を推定することを目的としています。また、主要市場プレイヤーの詳細な競合分析、会社概要、製品および事業内容に関する主な考察、最近の動向、主要市場戦略も掲載しています。

レポート購入の主な利点
本レポートは、スマートホスピタリティ市場全体とそのセグメントの収益数の最も近い概算に関する情報を提供することで、当市場の市場リーダー/新規参入者に役立つことが期待されます。また、本レポートは、関係者が競争状況を理解し、事業の地位を向上させ、適切な市場参入戦略を計画するための洞察を得るのに役立つことが期待されます。また、本レポートは、関係者が市場の鼓動を理解し、主要な市場促進要因、阻害要因、課題、機会に関する情報を提供することを目的としています。

*** レポート目次（コンテンツ）***

1 INTRODUCTION 27
1.1 OBJECTIVES OF THE STUDY 27
1.2 MARKET DEFINITION 27
1.2.1 INCLUSIONS AND EXCLUSIONS 28
1.3 MARKET SCOPE 29
1.3.1 MARKET SEGMENTATION 29
1.3.2 REGIONS COVERED 30
1.3.3 YEARS CONSIDERED FOR THE STUDY 30
1.4 CURRENCY CONSIDERED 31
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2017–2020 31
1.5 STAKEHOLDERS 31
1.6 SUMMARY OF CHANGES 32
1.7 LIMITATIONS 32
2 RESEARCH METHODOLOGY 33
2.1 RESEARCH DATA 33
FIGURE 1 SMART HOSPITALITY MARKET: RESEARCH DESIGN 33
2.1.1 SECONDARY DATA 34
2.1.2 SECONDARY SOURCES 34
2.1.3 PRIMARY DATA 35
2.1.3.1 Primary interviews with experts 35
2.1.3.2 Breakup of primary profiles 35
2.1.3.3 List of key primary interview participants 36
TABLE 2 PRIMARY RESPONDENTS: SMART HOSPITALITY MARKET 36
2.1.3.4 Key industry insights 36
2.2 MARKET BREAKUP AND DATA TRIANGULATION 37
2.3 MARKET SIZE ESTIMATION 38
2.3.1 BOTTOM-UP APPROACH 38
2.3.1.1 Approach for capturing the market share using the bottom-up analysis (demand side) 38
FIGURE 2 BOTTOM-UP APPROACH 38
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOLUTIONS/SERVICES OF THE SMART HOSPITALITY MARKET 39
2.3.2 TOP-DOWN APPROACH 39
2.3.2.1 Approach for capturing the market share using the top-down analysis (supply side) 39
FIGURE 4 TOP-DOWN APPROACH 40

2.3.3 SMART HOSPITALITY MARKET ESTIMATION: DEMAND-SIDE ANALYSIS 40
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: DEMAND-SIDE ANALYSIS 40
2.3.4 SMART HOSPITALITY MARKET ESTIMATION: SUPPLY-SIDE ANALYSIS 41
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: SUPPLY-SIDE ANALYSIS 41
2.3.5 GROWTH FORECAST ASSUMPTIONS 42
TABLE 3 MARKET GROWTH ASSUMPTIONS 42
2.4 ASSUMPTIONS FOR THE STUDY 42
2.5 RISK ASSESSMENT 43
TABLE 4 RISK ASSESSMENT: SMART HOSPITALITY MARKET 43
3 EXECUTIVE SUMMARY 44
FIGURE 7 SMART HOSPITALITY MARKET, 2020-2027 45
FIGURE 8 LEADING SEGMENTS IN THE SMART HOSPITALITY MARKET IN 2022 45
FIGURE 9 SMART HOSPITALITY MARKET: REGIONAL SNAPSHOT 46
FIGURE 10 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS DURING 2022–2027 47
4 PREMIUM INSIGHTS 48
4.1 BRIEF OVERVIEW OF THE SMART HOSPITALITY MARKET 48
FIGURE 11 NEED FOR GUEST-ORIENTED, HYPERCONNECTED PERSONALIZATION, AND REAL-TIME OPTIMIZED EXPERIENCE WOULD SIGNIFICANTLY IMPACT THE GROWTH OF THE SMART HOSPITALITY MARKET 48
4.2 NORTH AMERICA: SMART HOSPITALITY MARKET, BY TOP THREE SOLUTIONS 48
FIGURE 12 PROPERTY MANAGEMENT SYSTEM AND GUEST EXPERIENCE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGE MARKET SHARE IN NORTH AMERICA IN 2022 48
4.3 EUROPE: SMART HOSPITALITY MARKET, BY TOP THREE SOLUTIONS 49
FIGURE 13 PROPERTY MANAGEMENT SYSTEM AND GUEST EXPERIENCE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGE MARKET SHARE IN EUROPE IN 2022 49
4.4 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY TOP THREE SOLUTIONS 49
FIGURE 14 PROPERTY MANAGEMENT SYSTEM AND GUEST EXPERIENCE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGE MARKET SHARES IN ASIA PACIFIC IN 2022 49
5 MARKET OVERVIEW 50
5.1 MARKET DYNAMICS 50
FIGURE 15 SMART HOSPITALITY MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 51
5.1.1 DRIVERS 51
5.1.1.1 Growth in tourism and increased investments in hotel projects 51
FIGURE 16 NUMBER OF NEW HOTEL PROJECTS UNDER CONSTRUCTION IN VARIOUS REGIONS, 2022 52
5.1.1.2 Growing demand for guest-oriented, hyperconnected personalized and real-time optimized experience 52
5.1.1.3 Reduction in operational costs and high revenue growth opportunities 52
5.1.1.4 High adoption rate of advanced technologies like IoT and Energy Management systems across the world 53
5.1.2 RESTRAINTS 53
5.1.2.1 High implementation, maintenance, and training cost 53
5.1.2.2 Integration complexities over legacy systems and networks 54
5.1.2.3 Quality and technically sound manpower shortage post COVID-19 54
FIGURE 17 PERCENTAGE OF WORKFORCE BY PROFESSIONAL QUALIFICATION IN HOSPITALITY AND OTHER INDUSTRIES IN 2022 55
5.1.3 OPPORTUNITIES 55
5.1.3.1 Use of smart hospitality to alleviate operational burden and promote safety of employees and customer health 55
5.1.3.2 Evolving 5G to transform the smart hospitality industry 55
5.1.3.3 Emerging hotel workspaces concept 56
5.1.4 CHALLENGES 56
5.1.4.1 Data security and information sharing threats 56
5.1.4.2 Integration of real-time streaming analytics capabilities into smart solutions 56
5.1.4.3 Technology and data fragmentation 57
5.2 COVID-19 MARKET OUTLOOK FOR SMART HOSPITALITY MARKET 57
5.2.1 DRIVERS AND OPPORTUNITIES 58
5.2.2 RESTRAINTS AND CHALLENGES 59
5.2.3 CUMULATIVE GROWTH ANALYSIS 59
5.3 PRICING ANALYSIS 60
TABLE 5 PRICING ANALYSIS 60
5.4 SUPPLY/VALUE CHAIN ANALYSIS 62
FIGURE 18 SMART HOSPITALITY MARKET: VALUE CHAIN ANALYSIS 63
5.5 ECOSYSTEM 63
TABLE 6 SMART HOSPITALITY MARKET: ECOSYSTEM 63
5.6 TECHNOLOGY ANALYSIS 64
5.6.1 BIG DATA AND ANALYTICS 64
5.6.2 ARTIFICIAL INTELLIGENCE 65
5.6.3 BLOCKCHAIN 65
5.6.4 INTERNET OF THINGS 65
5.6.5 5G 66
5.7 PATENT ANALYSIS 66
FIGURE 19 TOP 10 COMPANIES WITH THE HIGHEST NUMBER OF PATENT APPLICATIONS 66
TABLE 7 TOP 20 PATENT OWNERS (UNITED STATES) 66
FIGURE 20 NUMBER OF PATENTS GRANTED IN A YEAR, 2011–2021 67
5.8 KEY CONFERENCES AND EVENTS IN 2022–2023 68
TABLE 8 SMART HOSPITALITY MARKET: DETAILED LIST OF CONFERENCES AND EVENTS 68

5.9 REGULATORY LANDSCAPE 69
5.9.1 BACNET—DATA COMMUNICATION PROTOCOL FOR BUILDING AUTOMATION AND CONTROL NETWORKS 69
5.9.2 KNX 70
5.9.3 DIGITAL ADDRESSABLE LIGHTING INTERFACE 70
5.9.4 MODBUS 70
5.9.5 CLOUD STANDARD CUSTOMER COUNCIL 71
5.9.6 COMMUNICATIONS & INFORMATION TECHNOLOGY COMMISSION (CITC) 71
5.9.7 GENERAL DATA PROTECTION REGULATION 71
5.9.8 THE INTERNATIONAL ORGANIZATION FOR STANDARDIZATION 27001 71
5.9.9 CALIFORNIA CONSUMER PRIVACY ACT 72
5.9.10 PERSONAL DATA PROTECTION ACT 72
5.10 PORTER’S FIVE FORCES MODEL 73
TABLE 9 SMART HOSPITALITY MARKET: PORTER’S FIVE FORCES 73
5.10.1 THREAT OF NEW ENTRANTS 73
5.10.2 THREAT OF SUBSTITUTES 73
5.10.3 BARGAINING POWER OF SUPPLIERS 73
5.10.4 BARGAINING POWER OF BUYERS 74
5.10.5 COMPETITIVE RIVALRY 74
5.11 KEY STAKEHOLDERS AND BUYING CRITERIA 74
5.11.1 KEY STAKEHOLDERS IN THE BUYING PROCESS 74
FIGURE 21 INFLUENCE OF STAKEHOLDERS IN THE BUYING PROCESS FOR THE TOP THREE END USERS 74
TABLE 10 INFLUENCE OF STAKEHOLDERS ON THE BUYING PROCESS FOR THE TOP THREE END USERS 75
5.11.2 BUYING CRITERIA 75
FIGURE 22 KEY BUYING CRITERIA FOR THE TOP THREE END USERS 75
TABLE 11 KEY BUYING CRITERIA FOR THE TOP THREE END USERS 76
5.12 CASE STUDY ANALYSIS 76
5.12.1 CASE STUDY 1: HILTON DEPLOYED ECOSTRUXURE SOLUTION TO IMPROVE EFFICIENCY AND GUEST COMFORT 76
5.12.2 CASE STUDY 2: HYATT DEPLOYED ECOSTRUXURE SOLUTION TO IMPROVE THE GUEST EXPERIENCE 77
5.12.3 CASE STUDY 3: MERLIN ENTERTAINMENTS SELECTED ORACLE TO INCREASE OCCUPANCY AND HOTEL ATTRACTION 77
5.12.4 CASE STUDY 4: DEPLOYMENT OF HOSPITALITY SOLUTIONS TO SPEED UP OPERATIONS WITH CLOUD 78
5.12.5 CASE STUDY 5: DEPLOYMENT OF PROPERTY MANAGEMENT SYSTEM TO MANAGE LODGING INVENTORY 78

6 SMART HOSPITALITY MARKET, BY OFFERING 79
6.1 INTRODUCTION 80
FIGURE 23 SOLUTION SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 80
TABLE 12 SMART HOSPITALITY MARKET, BY OFFERING, 2017–2021 (USD MILLION) 80
TABLE 13 SMART HOSPITALITY MARKET, BY OFFERING, 2022–2027 (USD MILLION) 80
6.1.1 OFFERING: SMART HOSPITALITY MARKET DRIVERS 81
6.1.2 OFFERING: COVID-19 IMPACT 81
6.2 SOLUTIONS 81
6.2.1 SMART HOSPITALITY SOLUTIONS HELPS SOLVE CRITICAL CHALLENGES FOR HOSPITALITY OPERATIONS AND MANAGEMENT 81
TABLE 14 SOLUTIONS: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 82
TABLE 15 SOLUTIONS: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 82
6.3 SERVICES 82
FIGURE 24 PROFESSIONAL SERVICES TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 83
TABLE 16 SMART HOSPITALITY MARKET, BY SERVICES, 2017–2021 (USD MILLION) 83
TABLE 17 SMART HOSPITALITY MARKET, BY SERVICES, 2022–2027 (USD MILLION) 83
TABLE 18 SERVICES: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 84
TABLE 19 SERVICES: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 84
6.3.1 PROFESSIONAL SERVICES 84
FIGURE 25 INTEGRATION AND DEPLOYMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 85
TABLE 20 SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2017–2021 (USD MILLION) 85
TABLE 21 SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2022–2027 (USD MILLION) 85
6.3.1.1 Consulting services 86
6.3.1.2 Integration and deployment 86
6.3.1.3 Support and maintenance 86
6.3.2 MANAGED SERVICES 86
7 SMART HOSPITALITY MARKET, BY SOLUTION 87
7.1 INTRODUCTION 88
FIGURE 26 GUEST EXPERIENCE MANAGEMENT SYSTEM SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 88
TABLE 22 SMART HOSPITALITY MARKET, BY SOLUTIONS, 2017–2021 (USD MILLION) 88
TABLE 23 SMART HOSPITALITY MARKET, BY SOLUTIONS, 2022–2027 (USD MILLION) 89
7.1.1 SOLUTION: SMART HOSPITALITY MARKET DRIVERS 89
7.1.2 SOLUTION: COVID-19 IMPACT 89
7.2 PROPERTY MANAGEMENT SYSTEM (PMS) 89
7.2.1 NEED FOR A CENTRALIZED APPLICATION TO PERFORM, SCHEDULE, AND ORGANIZE DAILY OPERATIONS AND TRANSACTIONS 89
TABLE 24 PROPERTY MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 90
TABLE 25 PROPERTY MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 90
7.2.1.1 Work force mobility and management 90
7.2.1.2 Inventory and logistics management 91
7.2.1.3 Revenue management 91
7.2.1.4 Centralized reservation management 92
7.2.1.5 Analytics and reporting system 92
7.3 GUEST EXPERIENCE MANAGEMENT SYSTEM 92
TABLE 26 GUEST EXPERIENCE MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 92
TABLE 27 GUEST EXPERIENCE MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 93
7.4 POINT OF SALE (POS) SOFTWARE 93
7.4.1 NEED TO DELIVER QUICK AND CONVENIENT SERVICE TO CUSTOMERS BY ENHANCING CHECKOUT PROCESS TO DRIVE THE MARKET 93
TABLE 28 POINT OF SALE (POS) SOFTWARE: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 93
TABLE 29 POINT OF SALE (POS) SOFTWARE: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 94
7.5 FACILITY MANAGEMENT SYSTEM 94
7.5.1 NEED TO OPTIMIZE THE USE OF RESOURCES AND MANAGE COST OF AMENITIES TO DRIVE THE MARKET 94
TABLE 30 FACILITY MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 95
TABLE 31 FACILITY MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 95
7.5.1.1 Energy management 95
7.5.1.2 Room automation and control system 96
7.5.1.3 Safety management 96
7.6 NETWORK MANAGEMENT SYSTEM 96
7.6.1 NEED TO MONITOR COMPLEX NETWORK INFRASTRUCTURE TO DRIVE THE MARKET 96
TABLE 32 NETWORK MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 97
TABLE 33 NETWORK MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 97
7.7 INTEGRATED SECURITY MANAGEMENT 97
7.7.1 NEED TO PROVIDE PROACTIVE AND PREVENTATIVE SECURITY TO DRIVE THE MARKET 97
TABLE 34 INTEGRATED SECURITY MANAGEMENT: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 98
TABLE 35 INTEGRATED SECURITY MANAGEMENT: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 98
7.7.1.1 Video surveillance system 98
7.7.1.2 Access control system 99
7.7.1.3 Emergency incident management system 99
8 SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE 100
8.1 INTRODUCTION 101
FIGURE 27 CLOUD SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 101
TABLE 36 SMART HOSPITALITY, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 101
TABLE 37 SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 101
8.1.1 DEPLOYMENT MODE: SMART HOSPITALITY MARKET DRIVERS 102
8.1.2 DEPLOYMENT MODE: COVID-19 IMPACT 102
8.2 ON-PREMISES 102
8.2.1 NEED FOR PERSONALIZED SOLUTIONS TO DRIVE THE MARKET 102
TABLE 38 ON-PREMISES: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 103
TABLE 39 ON-PREMISES: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 103
8.3 CLOUD 103
8.3.1 GROWING NEED TO SAVE OPERATIONAL EXPENDITURE FUELS THE DEMAND FOR CLOUD-BASED SOLUTIONS 103
TABLE 40 CLOUD: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 104
TABLE 41 CLOUD: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 104
9 SMART HOSPITALITY MARKET, BY END USER 105
9.1 INTRODUCTION 106
FIGURE 28 SMALL AND MEDIUM ENTERPRISES SEGMENT IS EXPECTED TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD 106
TABLE 42 SMART HOSPITALITY MARKET, BY END USER, 2017–2021 (USD MILLION) 106
TABLE 43 SMART HOSPITALITY MARKET, BY END USER, 2022–2027 (USD MILLION) 106
9.1.1 END USER: SMART HOSPITALITY MARKET DRIVERS 107
9.1.2 END USER: COVID-19 IMPACT 107
9.2 HOTELS 107
9.2.1 INTRODUCTION 107
TABLE 44 HOTELS: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 108
TABLE 45 HOTELS: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 108
9.2.2 COMMERCIAL 108
9.2.3 RESORTS AND SPAS 108
9.2.4 HERITAGE AND BOUTIQUE HOTELS 109
9.2.5 OTHERS 109
9.3 CRUISE 110
TABLE 46 CRUISE: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 110
TABLE 47 CRUISE: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 110
9.4 LUXURY YACHTS 110
TABLE 48 LUXURY YACHTS: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 111
TABLE 49 LUXURY YACHTS: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 111
9.5 OTHERS 111
TABLE 50 OTHERS: SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 111
TABLE 51 OTHERS: SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 112
10 SMART HOSPITALITY MARKET, BY REGION 113
10.1 INTRODUCTION 114
10.2 COVID-19 IMPACT ON THE SMART HOSPITALITY MARKET 114
FIGURE 29 SMART HOSPITALITY MARKET: REGIONAL SNAPSHOT (2022) 114
FIGURE 30 SMART HOSPITALITY MARKET, BY REGION, 2022 VS. 2027 (USD MILLION) 115
TABLE 52 SMART HOSPITALITY MARKET, BY REGION, 2017–2021 (USD MILLION) 115
TABLE 53 SMART HOSPITALITY MARKET, BY REGION, 2022–2027 (USD MILLION) 115
10.3 NORTH AMERICA 116
10.3.1 PESTLE ANALYSIS: NORTH AMERICA 116
FIGURE 31 NORTH AMERICA: MARKET SNAPSHOT 118
TABLE 54 NORTH AMERICA: SMART HOSPITALITY MARKET, BY OFFERING, 2017–2021 (USD MILLION) 118
TABLE 55 NORTH AMERICA: SMART HOSPITALITY MARKET, BY OFFERING, 2022–2027 (USD MILLION) 119
TABLE 56 NORTH AMERICA: SMART HOSPITALITY MARKET, BY SOLUTION, 2017–2021 (USD MILLION) 119
TABLE 57 NORTH AMERICA: SMART HOSPITALITY MARKET, BY SOLUTION, 2022–2027 (USD MILLION) 119
TABLE 58 NORTH AMERICA: SMART HOSPITALITY MARKET, BY SERVICE, 2017–2021 (USD MILLION) 120
TABLE 59 NORTH AMERICA: SMART HOSPITALITY MARKET, BY SERVICE, 2022–2027 (USD MILLION) 120
TABLE 60 NORTH AMERICA: SMART HOSPITALITY SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD MILLION) 120
TABLE 61 NORTH AMERICA: SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2022–2027 (USD MILLION) 120
TABLE 62 NORTH AMERICA: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 121
TABLE 63 NORTH AMERICA: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 121
TABLE 64 NORTH AMERICA: SMART HOSPITALITY MARKET, BY END USER, 2017–2021 (USD MILLION) 121
TABLE 65 NORTH AMERICA: SMART HOSPITALITY MARKET, BY END USER, 2022–2027 (USD MILLION) 121
TABLE 66 NORTH AMERICA: SMART HOSPITALITY MARKET, BY COUNTRY, 2017–2021 (USD MILLION) 122
TABLE 67 NORTH AMERICA: SMART HOSPITALITY MARKET, BY COUNTRY, 2022–2027 (USD MILLION) 122
10.3.2 UNITED STATES 122
10.3.2.1 Leading smart hospitality technology vendors operating across the US to drive the market 122
TABLE 68 UNITED STATES: SMART HOSPITALITY MARKET, BY OFFERING, 2017–2021 (USD MILLION) 123
TABLE 69 UNITED STATES: SMART HOSPITALITY MARKET, BY OFFERING, 2022–2027 (USD MILLION) 123
TABLE 70 UNITED STATES: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2017–2021 (USD MILLION) 123
TABLE 71 UNITED STATES: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2022–2027 (USD MILLION) 123
TABLE 72 UNITED STATES: SMART HOSPITALITY MARKET, BY SERVICES, 2017–2021 (USD MILLION) 124
TABLE 73 UNITED STATES: SMART HOSPITALITY MARKET, BY SERVICES, 2022–2027 (USD MILLION) 124
TABLE 74 UNITED STATES: SMART HOSPITALITY SYSTEM MARKET, BY PROFESSIONAL SERVICES, 2017–2021 (USD MILLION) 124
TABLE 75 UNITED STATES: SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2022–2027 (USD MILLION) 124
TABLE 76 UNITED STATES: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 125
TABLE 77 UNITED STATES: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 125
TABLE 78 UNITED STATES: SMART HOSPITALITY MARKET, BY END USER, 2017–2021 (USD MILLION) 125
TABLE 79 UNITED STATES: SMART HOSPITALITY MARKET, BY END USER, 2022–2027 (USD MILLION) 125
10.3.3 CANADA 126
10.3.3.1 Innovation and advancements in hospitality technology to drive the market in Canada 126
10.4 EUROPE 126
10.4.1 PESTLE ANALYSIS: EUROPE 126
TABLE 80 EUROPE: SMART HOSPITALITY MARKET, BY OFFERING, 2017–2021 (USD MILLION) 127
TABLE 81 EUROPE: SMART HOSPITALITY MARKET, BY OFFERING, 2022–2027 (USD MILLION) 127
TABLE 82 EUROPE: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2017–2021 (USD MILLION) 128
TABLE 83 EUROPE: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2022–2027 (USD MILLION) 128
TABLE 84 EUROPE: SMART HOSPITALITY MARKET, BY SERVICES, 2017–2021 (USD MILLION) 128
TABLE 85 EUROPE: SMART HOSPITALITY MARKET, BY SERVICES, 2022–2027 (USD MILLION) 128
TABLE 86 EUROPE: SMART HOSPITALITY SYSTEM MARKET, BY PROFESSIONAL SERVICES, 2017–2021 (USD MILLION) 129
TABLE 87 EUROPE: SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2022–2027 (USD MILLION) 129
TABLE 88 EUROPE: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 129
TABLE 89 EUROPE: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 129
TABLE 90 EUROPE: SMART HOSPITALITY MARKET, BY END USER, 2017–2021 (USD MILLION) 130
TABLE 91 EUROPE SMART HOSPITALITY MARKET, BY END USER, 2022–2027 (USD MILLION) 130
TABLE 92 EUROPE: SMART HOSPITALITY MARKET, BY COUNTRY, 2017–2021 (USD MILLION) 130
TABLE 93 EUROPE: SMART HOSPITALITY MARKET, BY COUNTRY, 2022–2027 (USD MILLION) 130
10.4.2 UNITED KINGDOM 131
10.4.2.1 Government initiatives supported by collaborations and partnerships to drive the UK market 131
10.4.3 GERMANY 131
10.4.3.1 Major investments in travel and tourism sector to drive the German market 131
TABLE 94 GERMANY: SMART HOSPITALITY MARKET, BY OFFERING, 2017–2021 (USD MILLION) 131
TABLE 95 GERMANY: SMART HOSPITALITY MARKET, BY OFFERING, 2022–2027 (USD MILLION) 131
TABLE 96 GERMANY: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2017–2021 (USD MILLION) 132
TABLE 97 GERMANY: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2022–2027 (USD MILLION) 132
TABLE 98 GERMANY: SMART HOSPITALITY MARKET, BY SERVICES, 2017–2021 (USD MILLION) 132
TABLE 99 GERMANY: SMART HOSPITALITY MARKET, BY SERVICES, 2022–2027 (USD MILLION) 132
TABLE 100 GERMANY: SMART HOSPITALITY SYSTEM MARKET, BY PROFESSIONAL SERVICES, 2017–2021 (USD MILLION) 133
TABLE 101 GERMANY: SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2022–2027 (USD MILLION) 133
TABLE 102 GERMANY: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 133
TABLE 103 GERMANY: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 133
TABLE 104 GERMANY: SMART HOSPITALITY MARKET, BY END USER, 2017–2021 (USD MILLION) 134
TABLE 105 GERMANY: SMART HOSPITALITY MARKET, BY END USER, 2022–2027 (USD MILLION) 134
10.4.4 REST OF EUROPE 134
10.5 ASIA PACIFIC 134
10.5.1 PESTLE ANALYSIS: ASIA PACIFIC 135
FIGURE 32 ASIA PACIFIC: MARKET SNAPSHOT 136
TABLE 106 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY OFFERING, 2017–2021 (USD MILLION) 136
TABLE 107 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY OFFERING, 2022–2027 (USD MILLION) 137
TABLE 108 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2017–2021 (USD MILLION) 137
TABLE 109 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2022–2027 (USD MILLION) 137
TABLE 110 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY SERVICES, 2017–2021 (USD MILLION) 138
TABLE 111 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY SERVICES, 2022–2027 (USD MILLION) 138
TABLE 112 ASIA PACIFIC: SMART HOSPITALITY SYSTEM MARKET, BY PROFESSIONAL SERVICES, 2017–2021 (USD MILLION) 138
TABLE 113 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2022–2027 (USD MILLION) 138
TABLE 114 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 139
TABLE 115 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 139
TABLE 116 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY END USER, 2017–2021 (USD MILLION) 139
TABLE 117 ASIA PACIFIC SMART HOSPITALITY MARKET, BY END USER, 2022–2027 (USD MILLION) 139
TABLE 118 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY COUNTRY, 2017–2021 (USD MILLION) 140
TABLE 119 ASIA PACIFIC: SMART HOSPITALITY MARKET, BY COUNTRY, 2022–2027 (USD MILLION) 140
10.5.2 INDIA 140
10.5.2.1 Government-enhanced focus on building smart infrastructure for the travel and tourism sector to drive the market 140
10.5.3 CHINA 141
10.5.3.1 Rapid development and adoption of new technologies, such as the Internet of Things (IoT) and big data to drive the market in China 141
TABLE 120 CHINA: SMART HOSPITALITY MARKET, BY OFFERING, 2017–2021 (USD MILLION) 141
TABLE 121 CHINA: SMART HOSPITALITY MARKET, BY OFFERING, 2022–2027 (USD MILLION) 141
TABLE 122 CHINA: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2017–2021 (USD MILLION) 142
TABLE 123 CHINA: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2022–2027 (USD MILLION) 142
TABLE 124 CHINA: SMART HOSPITALITY MARKET, BY SERVICES, 2017–2021 (USD MILLION) 142
TABLE 125 CHINA: SMART HOSPITALITY MARKET, BY SERVICES, 2022–2027 (USD MILLION) 143
TABLE 126 CHINA: SMART HOSPITALITY SYSTEM MARKET, BY PROFESSIONAL SERVICES, 2017–2021 (USD MILLION) 143
TABLE 127 CHINA: SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2022–2027 (USD MILLION) 143
TABLE 128 CHINA: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 143
TABLE 129 CHINA: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 144
TABLE 130 CHINA: SMART HOSPITALITY MARKET, BY END USER, 2017–2021 (USD MILLION) 144
TABLE 131 CHINA: SMART HOSPITALITY MARKET, BY END USER, 2022–2027 (USD MILLION) 144
10.5.4 AUSTRALIA 144
10.5.4.1 Increasing demand for luxury hotels to drive the market in Australia 144
10.5.5 REST OF ASIA PACIFIC 145
10.5.5.1 Need to align with technology to drive the market in the region 145
10.6 MIDDLE EAST AND AFRICA 145
10.6.1 PESTLE ANALYSIS: MIDDLE EAST AND AFRICA 145
TABLE 132 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY OFFERING, 2017–2021 (USD MILLION) 146
TABLE 133 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY OFFERING, 2022–2027 (USD MILLION) 147
TABLE 134 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2017–2021 (USD MILLION) 147
TABLE 135 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2022–2027 (USD MILLION) 147
TABLE 136 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY SERVICES, 2017–2021 (USD MILLION) 148
TABLE 137 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY SERVICES, 2022–2027 (USD MILLION) 148
TABLE 138 MIDDLE EAST AND AFRICA: SMART HOSPITALITY SYSTEM MARKET, BY PROFESSIONAL SERVICES, 2017–2021 (USD MILLION) 148
TABLE 139 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2022–2027 (USD MILLION) 148
TABLE 140 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 149
TABLE 141 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 149
TABLE 142 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY END USER, 2017–2021 (USD MILLION) 149
TABLE 143 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY END USER, 2022–2027 (USD MILLION) 149
TABLE 144 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY COUNTRY, 2017–2021 (USD MILLION) 150
TABLE 145 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET, BY COUNTRY, 2022–2027 (USD MILLION) 150
10.6.2 MIDDLE EAST 150
10.6.2.1 Vision 2030 to create huge opportunities for the smart hospitality market in the region 150
TABLE 146 MIDDLE EAST: SMART HOSPITALITY MARKET, BY OFFERING, 2017–2021 (USD MILLION) 150
TABLE 147 MIDDLE EAST: SMART HOSPITALITY MARKET, BY OFFERING, 2022–2027 (USD MILLION) 151
TABLE 148 MIDDLE EAST: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2017–2021 (USD MILLION) 151
TABLE 149 MIDDLE EAST: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2022–2027 (USD MILLION) 151
TABLE 150 MIDDLE EAST: SMART HOSPITALITY MARKET, BY SERVICES, 2017–2021 (USD MILLION) 152
TABLE 151 MIDDLE EAST: SMART HOSPITALITY MARKET, BY SERVICES, 2022–2027 (USD MILLION) 152
TABLE 152 MIDDLE EAST: SMART HOSPITALITY SYSTEM MARKET, BY PROFESSIONAL SERVICES, 2017–2021 (USD MILLION) 152
TABLE 153 MIDDLE EAST: SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2022–2027 (USD MILLION) 152
TABLE 154 MIDDLE EAST: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 153
TABLE 155 MIDDLE EAST: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 153
TABLE 156 MIDDLE EAST: SMART HOSPITALITY MARKET, BY END USER, 2017–2021 (USD MILLION) 153
TABLE 157 MIDDLE EAST: SMART HOSPITALITY MARKET, BY END USER, 2022–2027 (USD MILLION) 153
10.6.3 AFRICA 154
10.6.3.1 Booming tourism industry supported by investors and major international hospitality brands to drive the market 154
10.7 LATIN AMERICA 154
10.7.1 PESTLE ANALYSIS: LATIN AMERICA 154
TABLE 158 LATIN AMERICA: SMART HOSPITALITY MARKET, BY OFFERING, 2017–2021 (USD MILLION) 155
TABLE 159 LATIN AMERICA: SMART HOSPITALITY MARKET, BY OFFERING, 2022–2027 (USD MILLION) 155
TABLE 160 LATIN AMERICA: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2017–2021 (USD MILLION) 156
TABLE 161 LATIN AMERICA: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2022–2027 (USD MILLION) 156
TABLE 162 LATIN AMERICA: SMART HOSPITALITY MARKET, BY SERVICES, 2017–2021 (USD MILLION) 156
TABLE 163 LATIN AMERICA: SMART HOSPITALITY MARKET, BY SERVICES, 2022–2027 (USD MILLION) 157
TABLE 164 LATIN AMERICA: SMART HOSPITALITY SYSTEM MARKET, BY PROFESSIONAL SERVICES, 2017–2021 (USD MILLION) 157
TABLE 165 LATIN AMERICA: SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2022–2027 (USD MILLION) 157
TABLE 166 LATIN AMERICA: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 157
TABLE 167 LATIN AMERICA: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 158
TABLE 168 LATIN AMERICA: SMART HOSPITALITY MARKET, BY END USER, 2017–2021 (USD MILLION) 158
TABLE 169 LATIN AMERICA: SMART HOSPITALITY MARKET, BY END USER, 2022–2027 (USD MILLION) 158
TABLE 170 LATIN AMERICA: SMART HOSPITALITY MARKET, BY COUNTRY, 2017–2021 (USD MILLION) 158
TABLE 171 LATIN AMERICA: SMART HOSPITALITY MARKET, BY COUNTRY, 2022–2027 (USD MILLION) 159
10.7.2 MEXICO 159
10.7.2.1 Digital transformation across the country to drive the market 159
10.7.3 BRAZIL 159
10.7.3.1 Growing innovation in the country to drive the market 159
TABLE 172 BRAZIL: SMART HOSPITALITY MARKET, BY OFFERING, 2017–2021 (USD MILLION) 159
TABLE 173 BRAZIL: SMART HOSPITALITY MARKET, BY OFFERING, 2022–2027 (USD MILLION) 160
TABLE 174 BRAZIL: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2017–2021 (USD MILLION) 160
TABLE 175 BRAZIL: SMART HOSPITALITY MARKET, BY SOLUTIONS, 2022–2027 (USD MILLION) 160
TABLE 176 BRAZIL: SMART HOSPITALITY MARKET, BY SERVICES, 2017–2021 (USD MILLION) 161
TABLE 177 BRAZIL: SMART HOSPITALITY MARKET, BY SERVICES, 2022–2027 (USD MILLION) 161
TABLE 178 BRAZIL: SMART HOSPITALITY SYSTEM MARKET, BY PROFESSIONAL SERVICES, 2017–2021 (USD MILLION) 161
TABLE 179 BRAZIL: SMART HOSPITALITY MARKET, BY PROFESSIONAL SERVICES, 2022–2027 (USD MILLION) 161
TABLE 180 BRAZIL: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 162
TABLE 181 BRAZIL: SMART HOSPITALITY MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 162
TABLE 182 BRAZIL: SMART HOSPITALITY MARKET, BY END USER, 2017–2021 (USD MILLION) 162
TABLE 183 BRAZIL: SMART HOSPITALITY MARKET, BY END USER, 2022–2027 (USD MILLION) 162
10.7.4 REST OF LATIN AMERICA 163

11 COMPETITIVE LANDSCAPE 164
11.1 OVERVIEW 164
11.2 STRATEGIES ADOPTED BY KEY PLAYERS 164
TABLE 184 OVERVIEW OF STRATEGIES ADOPTED BY KEY HOSPITALITY MARKET VENDORS 164
11.3 REVENUE ANALYSIS 165
11.3.1 HISTORICAL REVENUE ANALYSIS 166
FIGURE 33 REVENUE ANALYSIS OF TOP FIVE LEADING PLAYERS, 2019–2021 166
11.3.2 REVENUE ANALYSIS OF LEADING PLAYERS 167
FIGURE 34 SMART HOSPITALITY MARKET: REVENUE ANALYSIS 167
11.4 RANKING OF KEY PLAYERS 167
FIGURE 35 RANKING OF KEY SMART HOSPITALITY MARKET PLAYERS 167
11.5 MARKET SHARE ANALYSIS 168
TABLE 185 SMART HOSPITALITY MARKET: DEGREE OF COMPETITION 168
11.6 MARKET EVALUATION FRAMEWORK 168
FIGURE 36 MARKET EVALUATION FRAMEWORK: EXPANSIONS AND CONSOLIDATIONS IN THE SMART HOSPITALITY MARKET BETWEEN 2019 AND 2022 169
11.7 COMPANY EVALUATION QUADRANTS 169
11.7.1 STARS 169
11.7.2 EMERGING LEADERS 169
11.7.3 PERVASIVE PLAYERS 170
11.7.4 PARTICIPANTS 170
FIGURE 37 SMART HOSPITALITY MARKET: COMPANY EVALUATION MATRIX, 2022 170
TABLE 186 COMPANY FOOTPRINT ANALYSIS: SMART HOSPITALITY MARKET 171
TABLE 187 COMPANY OFFERING FOOTPRINT: SMART HOSPITALITY MARKET 172
TABLE 188 COMPANY FUNCTIONALITY FOOTPRINT 173
TABLE 189 COMPANY REGION FOOTPRINT 174
11.8 COMPETITIVE BENCHMARKING 175
TABLE 190 SMART HOSPITALITY MARKET: DETAILED LIST OF KEY STARTUPS/SMES 175
TABLE 191 SMART HOSPITALITY MARKET: COMPETITIVE BENCHMARKING OF KEY PLAYERS [STARTUPS/SMES] 176
11.9 STARTUP/SME EVALUATION QUADRANT 177
11.9.1 PROGRESSIVE COMPANIES 177
11.9.2 RESPONSIVE COMPANIES 177
11.9.3 DYNAMIC COMPANIES 177
11.9.4 STARTING BLOCKS 177
FIGURE 38 SMART HOSPITALITY MARKET: STARTUP/SME EVALUATION MATRIX 178
11.10 COMPETITIVE SCENARIO AND TRENDS 178
11.10.1 NEW PRODUCT LAUNCHES 178
TABLE 192 SMART HOSPITALITY MARKET: PRODUCT LAUNCHES, 2019-2022 179
11.10.2 DEALS 183
TABLE 193 SMART HOSPITALITY MARKET: DEALS, 2019–2022 183

12 COMPANY PROFILES 188
12.1 MAJOR PLAYERS 188
(Business Overview, Products, Recent Developments, MnM View)*
12.1.1 NEC CORPORATION 188
TABLE 194 NEC CORPORATION: BUSINESS OVERVIEW 188
FIGURE 39 NEC CORPORATION: COMPANY SNAPSHOT 189
TABLE 195 NEC CORPORATION: PRODUCTS OFFERED 189
TABLE 196 NEC CORPORATION: PRODUCT LAUNCHES 190
TABLE 197 NEC CORPORATION: DEALS 191
12.1.2 HUAWEI 193
TABLE 198 HUAWEI: BUSINESS OVERVIEW 193
FIGURE 40 HUAWEI: COMPANY SNAPSHOT 194
TABLE 199 HUAWEI: PRODUCTS OFFERED 194
TABLE 200 HUAWEI: PRODUCT LAUNCHES 195
TABLE 201 HUAWEI: DEALS 195
12.1.3 SCHNEIDER ELECTRIC 197
TABLE 202 SCHNEIDER ELECTRIC: BUSINESS OVERVIEW 197
FIGURE 41 SCHNEIDER ELECTRIC: COMPANY SNAPSHOT 198
TABLE 203 SCHNEIDER ELECTRIC: PRODUCTS OFFERED 198
TABLE 204 SCHNEIDER ELECTRIC: PRODUCT LAUNCHES 199
TABLE 205 SCHNEIDER ELECTRIC: DEALS 199
12.1.4 CISCO SYSTEMS 201
TABLE 206 CISCO: BUSINESS OVERVIEW 201
FIGURE 42 CISCO: COMPANY SNAPSHOT 202
TABLE 207 CISCO: PRODUCTS OFFERED 202
TABLE 208 CISCO: PRODUCT LAUNCHES 203
TABLE 209 CISCO: DEALS 205
12.1.5 IBM 207
TABLE 210 IBM: BUSINESS OVERVIEW 207
FIGURE 43 IBM: COMPANY SNAPSHOT 208
TABLE 211 IBM: PRODUCTS OFFERED 209
TABLE 212 IBM: PRODUCT LAUNCHES 210
TABLE 213 IBM: DEALS 210
12.1.6 HONEYWELL 212
TABLE 214 HONEYWELL: BUSINESS OVERVIEW 212
FIGURE 44 HONEYWELL: COMPANY SNAPSHOT 213
TABLE 215 HONEYWELL: PRODUCTS OFFERED 213
TABLE 216 HONEYWELL: PRODUCT LAUNCHES 214
TABLE 217 HONEYWELL: DEALS 215
12.1.7 LEGRAND 217
TABLE 218 LEGRAND: BUSINESS OVERVIEW 217
FIGURE 45 LEGRAND: COMPANY SNAPSHOT 218
TABLE 219 LEGRAND: PRODUCTS OFFERED 218
TABLE 220 LEGRAND: PRODUCT LAUNCHES 219
TABLE 221 LEGRAND: DEALS 220
12.1.8 SIEMENS AG 221
TABLE 222 SIEMENS AG: BUSINESS OVERVIEW 221
FIGURE 46 SIEMENS AG: COMPANY SNAPSHOT 222
TABLE 223 SIEMENS AG: PRODUCTS OFFERED 222
TABLE 224 SIEMENS AG: PRODUCT LAUNCHES 223
TABLE 225 SIEMENS AG: DEALS 224
12.1.9 ORACLE 225
TABLE 226 ORACLE: BUSINESS OVERVIEW 225
FIGURE 47 ORACLE: COMPANY SNAPSHOT 226
TABLE 227 ORACLE: PRODUCTS OFFERED 227
TABLE 228 ORACLE: PRODUCT LAUNCHES 228
TABLE 229 ORACLE: DEALS 229
12.1.10 JOHNSON CONTROLS 230
TABLE 230 JOHNSON CONTROLS: BUSINESS OVERVIEW 230
FIGURE 48 JOHNSON CONTROLS: COMPANY SNAPSHOT 231
TABLE 231 JOHNSON CONTROLS: PRODUCTS OFFERED 231
TABLE 232 JOHNSON CONTROLS: PRODUCT LAUNCHES 232
TABLE 233 JOHNSON CONTROLS: DEALS 233
12.1.11 SAMSUNG 234
TABLE 234 SAMSUNG ELECTRONICS: BUSINESS OVERVIEW 234
FIGURE 49 SAMSUNG: COMPANY SNAPSHOT 235
TABLE 235 SAMSUNG: PRODUCTS OFFERED 235
TABLE 236 SAMSUNG: PRODUCT LAUNCHES 236
TABLE 237 SAMSUNG: DEALS 237
TABLE 238 SAMSUNG: OTHERS 237
12.1.12 INFOR 238
TABLE 239 INFOR: BUSINESS OVERVIEW 238
TABLE 240 INFOR: PRODUCTS OFFERED 239
TABLE 241 INFOR: PRODUCT LAUNCHES 239
TABLE 242 INFOR: DEALS 240
12.1.13 LEVITON 241
TABLE 243 LEVITON: BUSINESS OVERVIEW 241
TABLE 244 LEVITON: PRODUCTS OFFERED 241
TABLE 245 LEVITON: DEALS 242
12.1.14 SABRE CORPORATION 243
12.1.15 SPRINGER-MILLER SYSTEMS 244
12.2 STARTUPS/SMES 245
12.2.1 CONTROL4 245
12.2.2 GLOBAL BUSINESS SOLUTIONS CO. LTD 246
12.2.3 WISUITE 247
12.2.4 QUALSOFT SYSTEMS PVT LTD 247
12.2.5 HOSPITALITY NETWORK 248
12.2.6 GUESTLINE 249
12.2.7 CLOUDBEDS 250
12.2.8 FRONTDESK ANYWHERE 251
12.2.9 CHRIS LEWIS GROUP 252
12.2.10 XIE ZHU 253
12.2.11 BUILDINGIQ 254
12.2.12 STAYNTOUCH 255
*Details on Business Overview, Products, Recent Developments, MnM View might not be captured in case of unlisted companies.
13 ADJACENT/RELATED MARKETS 256
13.1 INTRODUCTION 256
13.1.1 LIMITATIONS 256
13.2 IOT IN SMART CITIES MARKET 256
13.2.1 MARKET DEFINITION 256
13.2.2 MARKET OVERVIEW 257
13.2.2.1 IoT in smart cities market, by offering 257
TABLE 246 IOT IN SMART CITIES MARKET SIZE, BY OFFERING, 2016–2020 (USD BILLION) 257
TABLE 247 IOT IN SMART CITES MARKET SIZE, BY OFFERING, 2021–2026 (USD BILLION) 257
13.2.2.2 IoT in smart cities market, by solution 258
TABLE 248 IOT IN SMART CITIES MARKET SIZE, BY SOLUTION, 2016–2020 (USD BILLION) 258
TABLE 249 IOT IN SMART CITIES MARKET SIZE, BY SOLUTION, 2021–2026 (USD BILLION) 258
13.2.2.3 IoT in smart cities market, by service 259
TABLE 250 SERVICES: IOT IN SMART CITIES MARKET SIZE, BY TYPE, 2016–2020 (USD BILLION) 259
TABLE 251 SERVICES: IOT IN SMART CITIES MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION) 259
13.2.2.4 IoT in smart cities market, by application 259
TABLE 252 IOT IN SMART CITIES MARKET SIZE, BY APPLICATION, 2016–2020 (USD BILLION) 259
TABLE 253 IOT IN SMART CITIES MARKET SIZE, BY APPLICATION, 2021–2026 (USD BILLION) 260
13.2.2.5 IoT in smart cities market, by region 260
TABLE 254 IOT IN SMART CITIES MARKET, BY REGION, 2016–2020 (USD BILLION) 260
TABLE 255 IOT IN SMART CITIES MARKET, BY REGION, 2021–2026 (USD BILLION) 260
TABLE 256 NORTH AMERICA: IOT IN SMART CITIES MARKET, BY SOLUTION, 2016–2020 (USD BILLION) 261
TABLE 257 NORTH AMERICA: IOT IN SMART CITIES MARKET, BY SOLUTION, 2021–2026 (USD BILLION) 261
TABLE 258 EUROPE: IOT IN SMART CITIES MARKET, BY SOLUTION, 2016–2020 (USD BILLION) 261
TABLE 259 EUROPE: IOT IN SMART CITIES MARKET, BY SOLUTION, 2021–2026 (USD BILLION) 262
TABLE 260 ASIA PACIFIC: IOT IN SMART CITIES MARKET, BY SOLUTION, 2016–2020 (USD BILLION) 262
TABLE 261 ASIA PACIFIC: IOT IN SMART CITIES MARKET, BY SOLUTION, 2021–2026 (USD BILLION) 262
TABLE 262 MIDDLE EAST & AFRICA: IOT IN SMART CITIES MARKET, BY SOLUTION, 2016–2020 (USD BILLION) 263
TABLE 263 MIDDLE EAST & AFRICA: IOT IN SMART CITIES MARKET, BY SOLUTION, 2021–2026 (USD BILLION) 263
TABLE 264 LATIN AMERICA: IOT IN SMART CITIES MARKET, BY SOLUTION, 2016–2020 (USD BILLION) 263
TABLE 265 LATIN AMERICA: IOT IN SMART CITIES MARKET, BY SOLUTION, 2021–2026 (USD BILLION) 264
13.3 SMART BUILDINGS MARKET 264
13.3.1 MARKET DEFINITION 264
13.3.2 MARKET OVERVIEW 264
13.3.2.1 Smart buildings market, by component 264
TABLE 266 SMART BUILDINGS MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 265
TABLE 267 SMART BUILDINGS MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 265
13.3.2.2 Smart building market, by solution 265
TABLE 268 SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2017–2020 (USD MILLION) 265
TABLE 269 SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION) 266
13.3.2.3 Smart buildings market by, building type 266
TABLE 270 SMART BUILDINGS MARKET SIZE, BY BUILDING TYPE, 2017–2020 (USD MILLION) 266
TABLE 271 SMART BUILDINGS MARKET SIZE, BY BUILDING TYPE, 2021–2026 (USD MILLION) 266
13.3.2.4 Smart buildings market, by region 267
TABLE 272 SMART BUILDINGS MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 267
TABLE 273 SMART BUILDINGS MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 267
TABLE 274 NORTH AMERICA: SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2017–2020 (USD MILLION) 267
TABLE 275 NORTH AMERICA: SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION) 268
TABLE 276 EUROPE: SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2017–2020 (USD MILLION) 268
TABLE 277 EUROPE: SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION) 268
TABLE 278 ASIA PACIFIC: SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2017–2020 (USD MILLION) 269
TABLE 279 ASIA PACIFIC: SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION) 269
TABLE 280 MIDDLE EAST AND AFRICA: SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2017–2020 (USD MILLION) 269
TABLE 281 MIDDLE EAST AND AFRICA: SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION) 270
TABLE 282 LATIN AMERICA: SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2017–2020 (USD MILLION) 270
TABLE 283 LATIN AMERICA: SMART BUILDING SOLUTIONS MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION) 270
13.4 SMART CITIES PLATFORM MARKET 271
13.4.1 MARKET DEFINITION 271
13.4.2 MARKET OVERVIEW 271
13.4.2.1 Smart cities platform market, by offering 271
TABLE 284 SMART CITY PLATFORMS MARKET, BY OFFERING, 2016–2020 (USD BILLION) 272
TABLE 285 SMART CITY PLATFORMS MARKET, BY OFFERING, 2021–2026 (USD BILLION) 272
TABLE 286 SMART CITY PLATFORMS MARKET, BY TYPE, 2016–2020 (USD BILLION) 272
TABLE 287 SMART CITY PLATFORMS MARKET, BY TYPE, 2021–2026 (USD BILLION) 273
13.4.2.2 Smart cities platform market, by delivery model 273
TABLE 288 SMART CITY PLATFORMS MARKET, BY DELIVERY MODEL, 2016–2020 (USD BILLION) 273
TABLE 289 SMART CITY PLATFORMS MARKET, BY DELIVERY MODEL, 2021–2026 (USD BILLION) 273
13.4.2.3 Smart cities platforms market, by region 274
TABLE 290 SMART CITY PLATFORMS MARKET, BY REGION, 2016–2020 (USD BILLION) 274
TABLE 291 SMART CITY PLATFORMS MARKET, BY REGION, 2021–2026 (USD BILLION) 274
TABLE 292 NORTH AMERICA: SMART CITY PLATFORMS MARKET, BY PLATFORM TYPE, 2016–2020 (USD BILLION) 275
TABLE 293 NORTH AMERICA: SMART CITY PLATFORMS MARKET, BY PLATFORM TYPE, 2021–2026 (USD BILLION) 275
TABLE 294 EUROPE: SMART CITY PLATFORMS MARKET, BY PLATFORM TYPE, 2016–2020 (USD BILLION) 275
TABLE 295 EUROPE: SMART CITY PLATFORMS MARKET, BY PLATFORM TYPE, 2021–2026 (USD BILLION) 276
TABLE 296 ASIA PACIFIC: SMART CITY PLATFORMS MARKET, BY PLATFORM TYPE, 2016–2020 (USD BILLION) 276
TABLE 297 ASIA PACIFIC: SMART CITY PLATFORMS MARKET, BY PLATFORM TYPE, 2021–2026 (USD BILLION) 277
TABLE 298 MIDDLE EAST & AFRICA: SMART CITY PLATFORMS MARKET, BY PLATFORM TYPE, 2016–2020 (USD BILLION) 277
TABLE 299 MIDDLE EAST & AFRICA: SMART CITY PLATFORMS MARKET, BY PLATFORM TYPE, 2021–2026 (USD BILLION) 278
TABLE 300 LATIN AMERICA: SMART CITY PLATFORMS MARKET, BY PLATFORM TYPE, 2016–2020 (USD BILLION) 278
TABLE 301 LATIN AMERICA: SMART CITY PLATFORMS MARKET, BY PLATFORM TYPE, 2021–2026 (USD BILLION) 278
14 APPENDIX 279
14.1 DISCUSSION GUIDE 279
14.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 282
14.3 AVAILABLE CUSTOMIZATION 284
14.4 RELATED REPORTS 284
14.5 AUTHOR DETAILS 285

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